📋 Terms of Service

By accessing and using the Reversal Marketing Agency website ("Website") and services ("Services"), you accept and agree to be bound by the terms and provision of this agreement ("Terms of Service").

If you do not agree to abide by the above, please do not use this service. These Terms of Service apply to all visitors, users, and others who access or use the Service.

Reversal Marketing Agency provides digital marketing services including but not limited to:

• Website Development: Custom website design and development services
• Digital Marketing: SEO, social media marketing, and online advertising
• Web Hosting: Reliable web hosting and maintenance services
• Consulting Services: Strategic business and marketing consultation
• E-commerce Solutions: Online store development and management
• Content Creation: Blog writing, copywriting, and content strategy

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.

Account Creation

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

Account Security

• You must choose a strong, unique password
• You must not share your account credentials with others
• You must notify us immediately of any unauthorized use of your account
• We are not liable for any loss or damage arising from your failure to secure your account

Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

Permitted Uses

You may use our services for lawful business and personal purposes in accordance with these terms.

Prohibited Uses

You may not use our services:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of our services

Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Reversal Marketing Agency and its licensors. The Service is protected by copyright, trademark, and other laws.

Client Content

You retain ownership of any intellectual property rights that you hold in content that you submit to us. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content in connection with our services.

Work Product

Unless otherwise specified in a separate agreement, all work product created by Reversal Marketing Agency for clients, including websites, designs, and marketing materials, remains the property of the client upon full payment of all fees.

Fees and Payment

Payment terms are specified in individual service agreements. Generally:

• All fees are due within 30 days of invoice date unless otherwise specified
• Late payments may incur additional fees
• We accept payment via check, bank transfer, or approved credit cards
• All prices are in USD unless otherwise specified

Refund Policy

Refunds are handled on a case-by-case basis and are generally provided only in cases where:

• We fail to deliver agreed-upon services
• Services are cancelled within the first 7 days of a project
• Technical issues prevent service delivery

Recurring Services

For ongoing services like hosting or maintenance, billing occurs monthly or annually as agreed. You may cancel recurring services with 30 days written notice.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

For complete details, please read our Privacy Policy.

Service Availability

While we strive to provide reliable services, we cannot guarantee 100% uptime or uninterrupted service. We reserve the right to modify, suspend, or discontinue services for maintenance, updates, or other operational reasons.

Results Disclaimer

Marketing and SEO services involve many variables beyond our control. While we use best practices and proven strategies, we cannot guarantee specific results, rankings, or revenue increases.

Third-Party Services

Our services may integrate with third-party platforms and services. We are not responsible for the availability, functionality, or policies of third-party services.

In no event shall Reversal Marketing Agency, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Maximum Liability

Our total liability to you for any claims arising from or related to these terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Exceptions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

Termination by You

You may terminate your account and stop using our services at any time by providing written notice. Upon termination, your right to use the services will cease immediately.

Termination by Us

We may terminate or suspend your account and access to services immediately, without prior notice, if you breach these Terms of Service or engage in conduct harmful to us or other users.

Effect of Termination

Upon termination:

• Your access to services will be immediately revoked
• We will provide you with access to your data for a reasonable period
• Outstanding fees remain due and payable
• Provisions that should survive termination will remain in effect

These Terms shall be interpreted and governed by the laws of the State where Reversal Marketing Agency is incorporated, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

1. Direct Negotiation: We encourage direct communication to resolve issues
2. Mediation: If negotiation fails, we prefer mediation through a neutral third party
3. Arbitration: Binding arbitration as a final resort, conducted according to applicable arbitration rules

Any legal action must be brought within one year of the date the cause of action arose.

If you have any questions about these Terms of Service, please contact us: