Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support:

• Account Information: Name, email address, username, and password
• Payment Information: Billing address, payment method details (processed securely through Stripe)
• Profile Information: Profile picture, bio, and preferences
• Communication: Messages, support requests, and feedback
• Usage Data: Course progress, app usage, and interaction with our services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and manage your account
• Send you important updates and notifications
• Provide customer support and technical assistance
• Analyze usage patterns to improve our platform
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (payment processors, hosting providers, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication measures
• Secure payment processing through Stripe
• Regular backups and disaster recovery procedures

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve our services and user experience

You can control cookie settings through your browser preferences.

6. Third-Party Services

Our platform integrates with third-party services:

• Stripe: For secure payment processing
• Analytics Services: To understand usage patterns
• Email Services: For communications and notifications
• Cloud Storage: For secure data storage

These services have their own privacy policies, and we encourage you to review them.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

You may request deletion of your account and associated data at any time.

8. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Control cookie settings
• Export your data in a portable format

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Sending you an email notification
• Displaying a notice on our platform

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: https://reversal.com/contact
• Address: [Your Business Address]